Contact information
We're Here to Help
At Gabriela Hearst Store, we value clear communication and aim to make your shopping experience as straightforward as possible. Whether you have questions about a sofa, need assistance with an existing order, or would like guidance on our shipping and return policies, please reach out to us.
Customer Support
Email: support@gabrielahearststore.us
Phone: +1 956-279-7331
Business Address:
1721 N McColl Rd, Lot 87
Edinburg, TX 78541-2118
United States
Website: https://gabrielahearststore.us
How We Can Assist You
Our customer support team can help with:
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Product information, dimensions, and materials.
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Order confirmations and order status inquiries.
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Shipping information and delivery updates.
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Return requests, exchanges, and refund questions.
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Payment concerns and general website inquiries.
Order Inquiries
When contacting us about an existing purchase, please include your order number and the email address used at checkout. For damaged or incorrect items, please provide a description of the issue and relevant photographs when possible.
This information helps us understand your situation and respond more efficiently.
Response Time
We aim to respond to customer inquiries within 1–2 business days. Response times may vary during weekends, public holidays, or periods of high inquiry volume.
Thank you for choosing Gabriela Hearst Store. We appreciate your trust and look forward to assisting you.